AI-Powered Customer Support
That Never Sleeps
HermesDesk helps small teams deliver fast, accurate support. AI suggests replies, routes tickets, and learns from your knowledge base.
What You Get
Everything a small support team needs, nothing it does not.
AI Reply Suggestions
Get intelligent draft replies based on your knowledge base and past conversations. Review and send with one click.
Smart Ticket Routing
Tickets are automatically categorized by topic and urgency. Assign to the right agent instantly.
Knowledge Base
Build a searchable FAQ and article library. AI uses it to generate accurate, on-brand responses.
Sentiment Detection
Understand customer mood in real-time. Prioritize frustrated customers before they escalate.
Public Support Widget
Embed a branded support form on your website. Customers submit requests without leaving your site.
Team Dashboard
Track open tickets, response times, and agent workload. Simple metrics that matter.
Coming Soon
- ◆Email ingestion (auto-create tickets from incoming email)
- ◆WhatsApp Business integration
- ◆Customer self-service portal
- ◆SLA policies and escalation rules
- ◆Advanced analytics and reporting
Ücretsiz 30 dakikalık analiz görüşmesi alın
Mevcut iş akışlarınızı inceleyelim ve yapay zekanın size tam olarak nerede yardımcı olabileceğini dürüstçe söyleyelim.
Ücretsiz Analiz Alın