Products

Our Products

Ready-to-deploy AI tools built specifically for small and medium businesses.

HermesDesk

Most Popular

AI-powered customer support that never sleeps.

A complete helpdesk platform with AI ticket routing, auto-responses for common queries, sentiment detection, and smart escalation. Your customers get instant answers while your team handles only what matters.

  • AI auto-reply for 70%+ of common tickets
  • Smart ticket routing by topic and urgency
  • Customer sentiment analysis in real-time
  • Multi-channel: email, WhatsApp, web widget
  • Team dashboard with SLA tracking
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HermesDoc

New

Your company knowledge, instantly searchable.

An AI-powered documentation and knowledge base that learns from your existing files, SOPs, and FAQs. Staff and customers find answers in seconds instead of digging through folders or asking colleagues.

  • Upload PDFs, docs, spreadsheets: AI indexes everything
  • Natural language search: ask questions, get answers
  • Auto-generates FAQ from support ticket history
  • Internal wiki with role-based access
  • Embeddable widget for your website
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HermesCRM

SME Favourite

The CRM that actually gets used.

A lightweight, AI-enhanced CRM designed for teams of 2–50, no bloat, no 6-month onboarding. Contacts, deals, and follow-ups, with AI that reminds you who to call and when.

  • AI-suggested follow-up actions and timing
  • Automatic contact enrichment from email and web
  • Deal pipeline with drag-and-drop stages
  • WhatsApp and email integration built-in
  • Weekly AI summary: deals at risk, hot leads
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HermesChat

24/7

Your AI receptionist on WhatsApp and web.

A conversational AI agent that handles enquiries, books appointments, qualifies leads, and answers FAQs. 24/7 on WhatsApp Business and your website. Trained on your business data.

  • WhatsApp Business API + website chat widget
  • Trained on your FAQs, pricing, and services
  • Appointment booking with calendar sync
  • Lead qualification with custom scoring
  • Human handoff when AI reaches its limit
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HermesFlow

No-Code

Automate any process without writing code.

A visual workflow builder that connects your tools and automates repetitive processes. From invoice reminders to client onboarding: drag, drop, done. Powered by AI that suggests optimisations.

  • Visual drag-and-drop workflow builder
  • 200+ integrations: Google, Slack, Xero, HubSpot
  • AI suggests automation opportunities from your data
  • Conditional logic, delays, and parallel branches
  • Audit log and version history for compliance
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We'll review your current workflows and tell you honestly whether AI will help, and exactly where.

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